For special promotions contact your local sales representative or our Customer Service at 1-800-668-2314.
TERMS & CONDITIONS OF SALE
NEW ACCOUNTS – all new accounts will be prepaid by credit card [visa or master card].
CREDIT TERMS – credit terms may be requested after three (3) credit card transactions. A credit application must be submitted with three (3) supplier references. The credit application will only be processed if the account has a minimum $1000 in purchase per year. Once credit is approved, terms will be Net 30 days. Credit Card payment will not be accepted for accounts with Terms, unless paid within 30 days.
INTEREST – 2% per month is charged on all past due accounts and will result in a loss of credit privileges.
NSF CHEQUE – will incur a $30 service charge and credit terms will be revoked.
TAXES – CANADA: items that are subject to taxes will be indicated with an asterisk [*] on your invoice and with the letters [TX] in our catalogue.
TAXES – US: orders are not subject to taxes.
PRICES – subject to change without notice.
MINIMUM OPENING ORDER – contact our sales representative in your area.
SHIPPING CANADA – regular ground, FOB Morin-Heights, QC.
SHIPPING US – regular ground, FOB Champlain, NY.
BACK-ORDERS – under $30 will be cancelled.
DAMAGE OR LOSS – claims must be filed with the freight company by the customer and may not be deducted from invoice. Check the exterior of your cartons for signs of damage before accepting.
RETURNS – with FDA regulations regarding [homeland security and bioterrorism], we cannot accept returns.
REFUSED DELIVERY – full freight (to and from) will be billed to your account.
MIXED CASES – we reserve the right to change the contents of mixed cases and kits depending on product availability.
PRODUCT DESCRIPTIONS – our tableware items are all hand made and colors may vary by batches. Components may change without notice and we may at our discretion substitute similar components of equal quality and value.
UNAUTHORIZED REPRODUCTION OF IMAGES – from our website and catalogue are prohibited.
TRADEMARKS – Concept Gourmet du Village, ULC owner of trademark for Gourmet du Village Logo (CND, US and UK), snowman poop (CND and US), naughty or nice and rein-deer noses (CND).
CONTACT – toll free 1.800.668.2314, weekdays from 8:30 am to 4:30 pm EST.
EMAIL – firstname.lastname@example.org
WEBSITE – recipes and presentation ideas for our products.
No refunds. Credit towards future purchase only.